Category Archives: For Decision Professionals

Decision Intelligence solutions

Decision engineering Decision intelligence Decison model elements Dependencies Externals For Decision Professionals Introduction Levers Outcomes

My team and I offer decision intelligence and decision engineering to solve your complex problems. Simply put, data is backwards-facing. It’s like watching an elephant’s footprints, rather than understanding the elephant itself. Systems are forward-looking.  There’s no coincidence in the fact that your rear-view mirror is smaller than your windshield. Yet…

Most organizations look backwards, assuming future equals past. This is no longer true. Click To Tweet

So let’s roll up our sleeves together, and take your organization to the next level.

It doesn’t have to be hard.

You still need your data.  It’s always going to be an important tool in validating where you’ve been, and of course, operational data (like a customer’s address) is critical.

But when it comes to making decisions, data is only part of the picture.  Once you make a decision and execute on it, this creates a cascade of events within your organization.  Understanding how the decision leads to an impact…and another…and another…until you’ve reached your objective (or not) may sound like a daunting proposition.  But here’s the rub: you’re doing it already, in your head, every time you think through the consequences of a decision.  Why not get some computer help with that?  Even a little can go a long way.  Because otherwise, you’re facing the fog shown below:outcomes

Here’s what you can expect when working with me to improve your organizational decision making.  Think of this as an “a la carte” menu; some organizations choose the whole bundle, some do one part at a time.  Each has considerable value on its own.

  1. Decision intelligence training. I run half-day to full-week workshops on the core concepts behind decision intelligence.  Here’s a typical course outline.
  2. Company-wide presentation, so everyone knows what we’re up to.  Here are some videos of my public appearances, to give you a flavor of this.
  3. Decision-specific workshop.  I typically work with a multi-functional team.  We begin by aligning around desired business objectives, then proceed through decision specification, design (levers, links, external data, and more), and iterate. We work visually and collaboratively, and often the focus is understanding the links between previously silo’d groups, and modeling the “whack-a-mole” of unintended consequences.
  4. Data assessment.  Usually, only 20% of the data contains 80% of the business value. The challenge is to determine which data contains the value.  Decision intelligence provides a structured and rigorous approach to figuring this out.  If you don’t take this approach, you can waste a lot of time managing data using “operational” methods, where less expensive “analytical” approaches are a tremendously better fit.
  5. Decision model implementation in World Modeler.  You can get a lot out of steps 1-3, but implementing these concepts in an enterprise-class tool is where the big benefits start to kick in.  Sometimes we begin by modeling in Microsoft Excel as well, and often we generate data that can be read by Excel as the model runs.
  6. Decision visualization.  We usually build custom visualizations for our clients.  You can see a few demos, here (for program management) , here (for data center risk assessment), and here (a full-CG decision model visualization).  We build these to your specifications, to meet the needs of your team.
  7. Data and systems integration.  Here, we work with your organization to integrate a real-time decision navigation infrastructure into your business.  Our value proposition: “the best of both worlds”: using our World Modeler platform means that we can built solutions at low risk and lower cost and much more quickly than other companies (indeed, we once built a full bank risk analysis system in under six weeks).  At the same time, it’s fully customized to your needs, as if we’d built it from scratch. Why this is possible?  We’ve discovered what’s required in a general-purpose data and decision management framework, including optimization, data binding, visualization, simulation, and more (read our API documentation here).

Add-ons to the above  include:

  • Additional training:
    • Introduction to R
    • Introduction to neural networks in R
    • Introduction to machine learning in R
    • Building World Modeler custom visualizations
    • Deep-dive decision dependency design
  • Data services
    • Data modeling
    • Enterprise architecture integration
    • Data cleansing
    • Web-based interactive data survey / gathering creation
  • Custom model visualization development
  • ..and much more

So please drop me a line, and let’s explore together whether supercharging your organization’s decision intelligence makes sense for you.

Drop me a line and let's talk!

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Top-ten decision lever best practices

“We need to win more work,” says the CEO.  “Can you think through how we could lower our prices to become more attractive to our customers?”

A good decision engineer can’t help but ask “the lever question” at this point: “Ma’am, are we only to consider pricing, or would you be open to other approaches to winning more work?”  Confirming the scope of levers allowed like this is the most fundamental decision lever best practice, but there are many more.

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Guest Post: The dirty dozen: twelve ways to fail at effective decision making

In the course of my decision analysis, analytics, and intelligence work for businesses and industry, I have identified a set of common points of failure in a typical decision engineering initiative.  These characterize the “hidden traps”, where decision makers often struggle to preserve the integrity of the Decision Engineering life cycle.

Below is the chain of those failure points. I have listed them in a sequence in which I have found them to typically occur.  Each one encompass the preceding two points in the list.

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Decision Intelligence solutions

Decision engineering Decision intelligence Decison model elements Dependencies Externals For Decision Professionals Introduction Levers Outcomes

My team and I offer decision intelligence and decision engineering to solve your complex problems. Simply put, data is backwards-facing. It’s like watching an elephant’s footprints, rather than understanding the elephant itself. Systems are forward-looking.  There’s no coincidence in the fact that your rear-view mirror is smaller than your windshield. Yet…

Most organizations look backwards, assuming future equals past. This is no longer true. Click To Tweet

So let’s roll up our sleeves together, and take your organization to the next level.

It doesn’t have to be hard.

You still need your data.  It’s always going to be an important tool in validating where you’ve been, and of course, operational data (like a customer’s address) is critical.

But when it comes to making decisions, data is only part of the picture.  Once you make a decision and execute on it, this creates a cascade of events within your organization.  Understanding how the decision leads to an impact…and another…and another…until you’ve reached your objective (or not) may sound like a daunting proposition.  But here’s the rub: you’re doing it already, in your head, every time you think through the consequences of a decision.  Why not get some computer help with that?  Even a little can go a long way.  Because otherwise, you’re facing the fog shown below:outcomes

Here’s what you can expect when working with me to improve your organizational decision making.  Think of this as an “a la carte” menu; some organizations choose the whole bundle, some do one part at a time.  Each has considerable value on its own.

  1. Decision intelligence training. I run half-day to full-week workshops on the core concepts behind decision intelligence.  Here’s a typical course outline.
  2. Company-wide presentation, so everyone knows what we’re up to.  Here are some videos of my public appearances, to give you a flavor of this.
  3. Decision-specific workshop.  I typically work with a multi-functional team.  We begin by aligning around desired business objectives, then proceed through decision specification, design (levers, links, external data, and more), and iterate. We work visually and collaboratively, and often the focus is understanding the links between previously silo’d groups, and modeling the “whack-a-mole” of unintended consequences.
  4. Data assessment.  Usually, only 20% of the data contains 80% of the business value. The challenge is to determine which data contains the value.  Decision intelligence provides a structured and rigorous approach to figuring this out.  If you don’t take this approach, you can waste a lot of time managing data using “operational” methods, where less expensive “analytical” approaches are a tremendously better fit.
  5. Decision model implementation in World Modeler.  You can get a lot out of steps 1-3, but implementing these concepts in an enterprise-class tool is where the big benefits start to kick in.  Sometimes we begin by modeling in Microsoft Excel as well, and often we generate data that can be read by Excel as the model runs.
  6. Decision visualization.  We usually build custom visualizations for our clients.  You can see a few demos, here (for program management) , here (for data center risk assessment), and here (a full-CG decision model visualization).  We build these to your specifications, to meet the needs of your team.
  7. Data and systems integration.  Here, we work with your organization to integrate a real-time decision navigation infrastructure into your business.  Our value proposition: “the best of both worlds”: using our World Modeler platform means that we can built solutions at low risk and lower cost and much more quickly than other companies (indeed, we once built a full bank risk analysis system in under six weeks).  At the same time, it’s fully customized to your needs, as if we’d built it from scratch. Why this is possible?  We’ve discovered what’s required in a general-purpose data and decision management framework, including optimization, data binding, visualization, simulation, and more (read our API documentation here).

Add-ons to the above  include:

  • Additional training:
    • Introduction to R
    • Introduction to neural networks in R
    • Introduction to machine learning in R
    • Building World Modeler custom visualizations
    • Deep-dive decision dependency design
  • Data services
    • Data modeling
    • Enterprise architecture integration
    • Data cleansing
    • Web-based interactive data survey / gathering creation
  • Custom model visualization development
  • ..and much more

So please drop me a line, and let’s explore together whether supercharging your organization’s decision intelligence makes sense for you.

Drop me a line and let's talk!

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