I rode the train on a beautiful spring day through New England. Arriving at the station, a few guys from our partner company greeted me happily; we were going to win this one. We chatted about the customer on the drive across town: “They’re really turning over a new leaf”…”Very innovative”…”Hungry for new ideas”.
When we arrived, it was a big meeting: folks from several departments, some who hadn’t met each other before. The IT guys carried stacks of paper: the data model…the spreadsheets. As usual, the first part of the meeting was a data dump, syncing up. And, as usually happens, it was mostly about data. Our customer took us through a great database schema on the whiteboard…his colleague handed out reports. Great!'The decision is only as good as the data that supports it.' It was bound to be said. Click To Tweet
Because every organization we work with does sooner or later. But it’s not always true. Continue reading