We make thousands of decisions every day, and modern organizations are considered “Decision Factories”. Multiply by billions of people, and it’s not hard to imagine that even a small change in how decisions are made could...
Most of us are fluent in boxes and arrows. We draw process maps.We diagram workflows.We show what happens first, then next, then next. And those diagrams are useful. But when it comes to designing...
One of the most persistent sources of confusion we see in organizations that want to improve decision making using AI and/or data science is a quiet category error: treating all decisions as if they...
In Part 1 of this two-part post, we introduced the challenge of how, despite having created a well-formed CDD, the actions chosen by a decision maker may never actually be taken. Here, we present...
When we build decision models, there is often a particularly satisfying moment. After mapping a complex situation with a causal decision diagram (CDD), the system finally reveals itself, and the decision mapping participants can breathe a sigh...
We’re hearing a lot about Agentic AI these days. If you work in an office and do most of your work on a computer, chances are that someone will soon offer you an AI...
I’ve been a project manager dozens of times for over 45 years (hard to believe!). Core to my success in this role has been the belief that “planning is associated with project success; both...
Modern society is interconnected in ways that give our actions a power that past generations never had. A single idea, a simple gesture, or a well-placed contribution can ripple outward, amplified through networks of...
At the time of writing this post, we were in the midst of teaching Getting Started with Decision Intelligence, in our 9th cohort. A student asked today, “What’s the applicability of DI to different...
In automated and augmented decision making, two types of models stand apart: intensional models, which distill rules from reality, and extensional models, which generate new data by simulating scenarios using techniques like causal AI...
