Necessary, but not sufficient
When asked “who created Apple?”, it’s tempting to say Steve Jobs did it. The truth is that, although he may have been necessarily, he was not sufficient. Similarly Bill Gates, who (as Malcolm Gladwell...
When asked “who created Apple?”, it’s tempting to say Steve Jobs did it. The truth is that, although he may have been necessarily, he was not sufficient. Similarly Bill Gates, who (as Malcolm Gladwell...
Inattention to critical knowledge is an old problem. Lessons are forgotten, near misses are ignored, caution is dismissed, disasters result. Titanic. Bhopal. AIG. Katrina. Fukushima. And on and on. Knowledge Management (KM) is supposed...
A couple of years ago, I was honored to be invited to help with a US government budget. My team and I would fly to Washington, take the metro into Union Station, and meet...
Cause-and-effect links live at the heart of complex systems. And understanding them means we can go beyond historical data to understand situations we haven’t faced before, using piecewise causal links from the past to...