Are we getting dumber? Or is stuff just harder? Both are true. Between-silo problems are the new bottleneck. We’re inundated with information, so we take cognitive short cuts. And “wicked” problems keep getting...
Inattention to critical knowledge is an old problem. Lessons are forgotten, near misses are ignored, caution is dismissed, disasters result. Titanic. Bhopal. AIG. Katrina. Fukushima. And on and on. Knowledge Management (KM) is supposed...
There’s a scene near the beginning of the Oscar-winning Shakespeare in Love: The theatres, we have heard, are all closed by the plague. And then: HENSLOWE: Mr. Fennyman, let me explain about the theatre...
The software engineering revolution is happening again. I was a coder before software engineering, and it wasn’t pretty. When we needed to build a new program, we’d get together with the end customer, and...
If you’re facing a high-value decision in a complex environment, and you want to collaborate with your colleagues to maximize your chance of reaching your business objectives, here are the ten most important things...
