Category: Leadership for decision makers
Responsibility, authority, and insanity
So this is pretty basic. But it’s huge. Problem: You are working at a bank and have been tasked with developing a new customer care program. You’re making good progress, and reach out one...
One link think
In the swirl of events, I’m often left wondering if there’s something deeper going on. Our leaders seem to be increasingly missing the bigger picture. A glimpse, here and there, into the underlying cause...
Necessary, but not sufficient
When asked “who created Apple?”, it’s tempting to say Steve Jobs did it. The truth is that, although he may have been necessarily, he was not sufficient. Similarly Bill Gates, who (as Malcolm Gladwell...
The World Resources Sim Center: on its way to Silicon Valley
Last month I received an intriguing email inviting me to an event at Kimberly Wiefling’s house. I’d met Kimberly before through Jonathan Trent, as part of the work I’ve been doing to help out...
Guest post: Mindset GPS: Navigating New Realities
Great leaders make the right call at the right time to deliver outstanding results. They avoid relying on outdated mindsets and practices in a complex and changing environment. Leaders today must be willing to...
