L. Y. Pratt and N. E. Malcolm
To be published: Spring 2023, O’Reilly
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Table of Contents
- Practitioner’s Summary
- Chapter 1 Introduction
- What is Decision Intelligence?
- Who this book is for
- Goals for this book
- Relationship to Link
- How this book is organized
- Chapter 2 Decision Design
- Terminology notes
- Decision Framing
- Decision Framing concepts
- Decision Framing process
- Decision Modeling
- Decision Modeling concepts
- Decision Modeling process
- Decision Modeling Preparation process (optional)
- Decision Modeling Research process (optional)
- Chapter 3 Decision Making
- Decision Asset Augmentation
- Decision Assets-related concepts
- Decision Assets Augmentation process
- Decision Assessment
- Decision Uncertainty concepts
- Decision Assessment process
- Decision Simulation
- Decision Simulation concepts
- Decision Simulation process
- Decision Asset Augmentation
- Chapter 4 Decision Action
- Levers, Choices, Actions, and Decisions
- Decision Monitoring
- Decision Monitoring-related concepts
- Decision Monitoring process
- Chapter 5 Decision Review
- Decision Retrospective
- Decision Retrospective-related concepts
- Decision Retrospective process
- Decision Artifacts Retention
- Decision Artifacts Retention-related concepts
- Decision Artifacts Retention process
- Establish Decision Artifacts Retention Repositories process
- Decision Retrospective
- Chapter 6 Optional Technology Support
- Methodology vs. Software
- Types of technology support
- Appendix A: The Business Case for Decision Intelligence
- Most conversations between decision makers and data professionals begin back-to-front.
- Problem 1: How can decision makers identify the data they need to support their decisions?
- Problem 2: How can the data assets available to support a decision be used to show how a decision’s outcomes depend on the actions taken by the decision maker?
- The Solution
- Case Study: Planning a new product’s first production run
- Tool 1: The Decision Model
- Decision Intelligence and Business Intelligence: how they differ and why we need both
- Tool 2: Simulation
- Differences between data-centric and decision-centric dashboards
- Conclusion and Summary
- Appendix B: What is Decision Intelligence?
- History
- Google Cloud’s Dr. Cassie Kozyrkov, and her role as a “Chief Decision Scientist”
- Gartner’s “Engineering Decision Intelligence” model
- What has been missing
- Motivation
- Why we need a decision methodology
- What is a decision methodology?
- The status of the DI industry today
- History
- Appendix C: Worksheets and Forms
- Worksheet: 2.1 Decision Verification
- Worksheet: 2.2 Decision Framing
- Worksheet: 3.b.1 Decision Modeling Research
- Worksheet: 4.1 Decision Asset Register
- Worksheet: 5.1 Decision Element Assessment Register
- Worksheet: 6.1 Decision Simulation Scenario Record
- Worksheet: 7.1 Decision Monitoring Record
- Worksheet: 8.1 Decision Retrospective Record
- Worksheet: 9.1 Decision Artifacts Retention Register
- Worksheet: 9.2 Decision Artifacts Repositories Register
- Appendix D: Use Case: Unlimited Usage Plan
- Decision Design
- Decision Objective Statement
- Decision Framing
- Decision Modeling
- Decision Making
- Decision Asset Augmentation
- Decision Assessment
- Decision Simulation
- Decision Action
- Decision Monitoring
- Decision Review
- Decision Retrospective
- Decision Artifact Retention
- Decision Design
- Appendix E: Best Practices
- Decision Modeling
- Decision Augmentation
- Appendix F: Supplementary Materials
- More on why Decision Framing is important
- Pitfalls of informal Decision Framing
- More about who should be part of the decision team
- When does Decision Design or Decision-Making stop?
- All models are wrong, some models are useful
- Decision models are advisory, not absolute
- Don’t allow the perfect to be the enemy of the “better”
- Estimating the time needed for Decision Modeling
- Decision Approach
- Decision Approach process
- Worksheet: Decision Approach Register
- Sample Annotated CDDs
- More on why Decision Framing is important
- Appendix G: Glossary
- Appendix H: Tailoring Notes
- Bibliography