Responsibility, authority, and insanity
So this is pretty basic. But it’s huge. Problem: You are working at a bank and have been tasked with developing a new customer care program. You’re making good progress, and reach out one...
Tagged: decision lever
About Levers
I’m going to write a series of posts about the core elements of a decision model. This one’s about Levers: simulations of things you can change as you make the decision. We might also have...
Decision models are the requirements language for DI apps
The software engineering revolution is happening again. I was a coder before software engineering, and it wasn’t pretty. When we needed to build a new program, we’d get together with the end customer, and...
