Responsibility, authority, and insanity
So this is pretty basic. But it’s huge. Problem: You are working at a bank and have been tasked with developing a new customer care program. You’re making good progress, and reach out one...
So this is pretty basic. But it’s huge. Problem: You are working at a bank and have been tasked with developing a new customer care program. You’re making good progress, and reach out one...
The software engineering revolution is happening again. I was a coder before software engineering, and it wasn’t pretty. When we needed to build a new program, we’d get together with the end customer, and...
The greatest challenges facing humanity in the 21st century require that we do a better job of integrating people, processes, and technology. Whether we’re talking about how to distribute medicine and doctors to solve...